Teleperformance, the global leader in outsourced omnichannel customer experience management, partnered with The Salvation Army and Feed the Children, to host a community distribution event focused on providing food and essentials to 200 local families at Teleperformance’s Reno location on Thurs., Oct. 17. This event was in effort to fight childhood hunger and give children the much-needed school supplies for school year success.
With more than 6.5 million children living in food insecure households in the U.S., many do not know where their next meal will come from. The food provided for those attending this community event will help feed children at-risk of missing important daily meals. Each participating family, pre-identified based on need by The Salvation Army, received a 25-pound box of food such as canned vegetables, cereal, peanut butter, and mac and cheese; a 15-pound box of essentials like personal-care items such as shampoo, razors, toothpaste, and feminine hygiene products; and backpacks containing school supplies such as notebooks, folders, and pencils.
“It was very rewarding for Teleperformance employees to have the opportunity to help struggling Reno families,” said David Boddie, Contact Center Manager for Teleperformance Reno. “Hearing a mother or father say thank you with tears in their eyes because they know their children will eat tonight, is an experience beyond words. Our partnership with Feed the Children is about giving hope and resources to children and their families.”
This is one of many events Feed the Children has planned with Teleperformance across America to help vulnerable children and families in their local communities. With more than 16 percent of families living below the poverty line in Reno, many families struggle to put food on the table. It takes all of us working together to provide hope for a brighter future. The organizations are joining forces to fight hunger and make a significant difference in the lives of families who need it the most.
“Feed the Children is proud to partner with Teleperformance to help Reno families,” said Travis Arnold, Feed the Children president and CEO. “We know that when we combine our efforts, we will have a greater impact on the lives of families who need us most—right here in America.”
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.
The Group’s 300,000 employees, spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).
For more information: www.teleperformance.com.